Shipping & Fulfillment Policy

Effective Date: July 20, 2026

Wear-it Athletic is a brand operated by Florida Sports, Inc. All Wear-it Athletic products are made to order. Please review this policy before placing an order.

Made-to-Order Products

Wear-it Athletic does not maintain finished products that are ready for immediate shipment. Apparel, uniforms, hats, accessories, and other items are manufactured, decorated, or prepared after an order is placed.

The time required to receive an order includes:

1. Order processing and batch scheduling
2. Manufacturing or decoration
3. Delivery of the completed products to Wear-it Athletic
4. Inspection, packaging, and fulfillment
5. Carrier transit to the customer

Carrier shipping time begins only after the completed order has been packaged and transferred to the shipping carrier.

Estimated Turnaround Time

Most Wear-it Athletic orders are delivered approximately four weeks after the order is placed.

Depending on production schedules, batch timing, product availability, order volume, and carrier transit, some orders may arrive in as little as two weeks, while others may require five weeks or longer.

All turnaround and delivery dates are estimates, not guarantees.

Unless Wear-it Athletic expressly confirms a guaranteed date in writing, we do not guarantee that an order will arrive before a specific practice, game, tournament, trip, event, holiday, or season date.

Customers should place orders as early as possible when products are needed for a particular event.

Batch Production

Many Wear-it Athletic products are manufactured in production batches.

Orders may be held while a team store, production group, or manufacturing batch is assembled. The manufacturer may wait until multiple orders are ready and then produce those items together so customers within the same batch receive their products around the same time.

Because of this process:

• Orders are not always manufactured strictly in the order they were received.
• A customer who orders earlier within a batch may receive their order around the same time as customers who order later.
• The timing of an order may depend on when the applicable production batch closes or begins.
• Items from the same team store or batch may have similar delivery dates even when purchased on different days.

Placing an order earlier does not guarantee that it will be produced or delivered separately from the rest of its assigned batch.

Product Availability and Backorders

Certain products require blank garments, hats, fabrics, accessories, or other materials supplied by third-party manufacturers and distributors.

Production may be delayed when:

• A blank product is backordered
• A particular size or color is temporarily unavailable
• Materials arrive later than expected
• A supplier changes or discontinues a product
• A product does not pass quality inspection
• Production volume is unusually high

Wear-it Athletic may wait for a delayed item so that an order can be completed and shipped together.

At our discretion, we may also:

• Ship available items separately;
• Substitute a reasonably comparable blank product after contacting the customer when appropriate; or
• Contact the customer with a revised estimated timeframe.

We will not make a material product substitution without reasonable notice when the substitution would substantially affect the appearance, style, quality, or fit of the ordered item.

Unexpected Production Delays

When an unexpected delay materially affects the estimated fulfillment timeframe, Wear-it Athletic may contact the customer with an updated estimate.

When required by applicable law, customers will be given the opportunity to consent to the revised shipping timeframe or cancel the affected unshipped merchandise for a refund.

A production delay does not automatically cancel an order. Customers should not place a replacement order or initiate a payment dispute without first contacting Wear-it Athletic regarding the status of the original order.

Order Status and Tracking

Customers will not receive carrier tracking information while an order is still being manufactured or assembled.

Once Wear-it Athletic receives the completed products, we will inspect and package the order. A shipping label will then be created, and tracking information will be sent to the email address associated with the order.

The creation of a shipping label does not necessarily mean the carrier has taken possession of the package. Tracking information may not update until the package is accepted and scanned by the carrier.

Customers are responsible for providing an accurate email address and checking spam or junk folders for order and tracking notifications.

Carrier Transit Times

Carrier transit time is separate from Wear-it Athletic’s production and fulfillment timeframe.

Any transit or delivery date displayed in tracking information is an estimate provided by the carrier. Wear-it Athletic does not control carrier operations and cannot guarantee those delivery dates.

Carrier delays may occur because of weather, transportation disruptions, holidays, service interruptions, regional conditions, or other circumstances outside Wear-it Athletic’s control.

A carrier delay after an order has shipped is not considered a manufacturing defect.

Orders Containing Multiple Items

Items within the same order may have different production schedules or availability.

Wear-it Athletic may hold an order until all items are complete so the order can be shipped together. At our discretion, we may divide an order into multiple shipments.

When Wear-it Athletic chooses to divide an order, the customer will not be charged an additional shipping fee unless the customer requested a special shipping arrangement and agreed to the additional cost.

Shipping Addresses

Customers are responsible for entering and reviewing the complete shipping address before submitting an order.

Wear-it Athletic is not responsible for delivery problems caused by:

• Incorrect or incomplete addresses
• Missing apartment, suite, building, or unit numbers
• Outdated addresses
• Addresses entered incorrectly by the customer
• A customer moving after placing an order
• A carrier being unable to access the delivery location

Address changes are not guaranteed after an order has been placed. Once a shipping label has been created or the package has been transferred to the carrier, Wear-it Athletic may be unable to change or redirect the shipment.

When a package is returned because of an incorrect, incomplete, or undeliverable address supplied by the customer, the customer may be responsible for the cost of shipping the order again.

Packages Marked Delivered

Carrier tracking information showing that a package was delivered will be treated as evidence of delivery to the address provided with the order.

When tracking shows delivered but the package cannot be located, the customer should immediately:

1. Check all entrances, porches, mail areas, parcel lockers, and surrounding areas.
2. Ask members of the household, neighbors, property staff, or front-desk personnel whether they accepted the package.
3. Contact the shipping carrier for delivery details.
4. Contact Wear-it Athletic promptly with the order number and tracking information.

Wear-it Athletic does not provide an automatic refund or replacement for packages reported as stolen, missing, or unavailable after the carrier has marked them delivered.

We may assist the customer with reviewing the tracking information or initiating a carrier inquiry. Any resolution will depend on the circumstances, carrier findings, available shipping protection, and applicable law.

Packages Lost in Transit

A package is not considered lost solely because tracking has not recently updated or the estimated delivery date has passed.

When a carrier confirms that a package has been lost in transit, Wear-it Athletic will review the order and any available carrier claim. The appropriate resolution will be determined based on the carrier’s findings, the circumstances of the shipment, available insurance or shipping protection, and applicable law.

Shipping-related claims are separate from manufacturing-defect claims under our Refund, Return & Replacement Policy.

Packages Damaged During Shipping

Customers should inspect packages promptly upon delivery.

Visible shipping damage should be reported as soon as possible. Customers may be required to provide:

• Photographs of the exterior packaging
• Photographs of the shipping label
• Photographs of the interior packaging
• Photographs showing the damage to each affected item
• The order number and tracking number

Customers should retain all packaging until the claim has been reviewed. Discarding the packaging may prevent Wear-it Athletic or the carrier from investigating the claim.

Shipping damage is not considered a manufacturing defect. Wear-it Athletic will review transit-damage claims separately and may require completion of a carrier investigation before determining the available resolution.

Shipping Charges

Applicable shipping charges are displayed during checkout based on the order and available delivery method.

Original shipping charges are not refundable after an order has shipped, except when required by applicable law or when Wear-it Athletic determines that the charge was made in error.

Additional charges may apply when a customer requests expedited, redirected, corrected, or repeated delivery services.

Refused and Unclaimed Packages

Customers are responsible for accepting delivery of their orders.

Refusing a package, failing to retrieve a package, or allowing a package to be returned does not cancel the order or make the purchase eligible for a refund.

The customer may be responsible for any return-to-sender charges and the cost of reshipping the package.

Contacting Wear-it Athletic

Questions regarding production, fulfillment, tracking, or delivery should be submitted through the contact information provided on the Wear-it Athletic website or in the customer’s order confirmation.

Please include:

• Customer name
• Order number
• Team or organization, when applicable
• Tracking number, when available
• A clear description of the issue
• Relevant photographs or documentation

Policy Acceptance

By placing an order with Wear-it Athletic, the purchaser confirms that they have reviewed and accepted this Shipping & Fulfillment Policy.

This policy applies to orders placed through the Wear-it Athletic Shopify store, team stores, invoices, payment links, in-person transactions, and orders coordinated through a team or organization.

Wear-it Athletic reserves the right to update this policy. The version in effect on the date of purchase will apply to that order.